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Sales Cloud: World’s #1 CRM Service Cloud Salesforce Platform Community Cloud WATCH DEMO Overview Solutions Features Pricing Customer Stories FAQ Resources Overview Solutions Features Pricing Customer Stories FAQ Resources QUESTIONS? CALL US 1-800-667-6389 Create and deliver content for your community in every portal, site, and forum. Introducing Salesforce Content Management System — now available as a shared service. Learn more Did you hear? Forrester named Salesforce a Digital Experience Platform Leader. See why Salesforce was top-ranked in the Strategy category in The Forrester Wave™: Digital Experience Platforms, Q3 2019. Get the Report Create stunning, responsive experiences that give every user a seat at the table. Create intuitive digital spaces for every need: customer community, channel partner site, commerce, and beyond. WATCH DEMO get the datasheet Get CRM-powered experiences that let you and your partners think outside the box. It’s never been easier to create flawless, responsive digital spaces. WATCH DEMO get the datasheet Easily turn any digital experience into a pixel-perfect mobile app. Increase customer loyalty and partner engagement with anywhere access to your customer portal using Mobile Publisher for Community Cloud. WATCH DEMO get the datasheet Build and launch your experience with just clicks. What kind of experience do you want to create? Customer Service Help customers find answers themselves, on their own terms and time frame. Whether you need a knowledge base, a self-service portal, or a forum, we’ve got you covered. Account Portal Give users a responsive portal where they can access articles, update their accounts, and create and manage cases and claims. Partner Central Create a complete channel management solution for you and your partners with a dynamic PRM site. Build Your Own Go beyond our prebuilt solutions and create something for your unique business needs with the Lightning Community Builder. EXPLORE TEMPLATES Build and launch your experience with just clicks. Choose a template that suits your needs. Pick a theme to customize with your brand. Add components and content. Connect data and processes. Launch your site. What kind of experience do you want to create? Customer Service Help customers find answers themselves, on their own terms and time frame, with self-service portals and forums. Account Portal Give users a responsive portal where they can access articles, update their accounts, and create and manage cases and claims. Partner Central Create a complete channel management solution for you and your partners with a dynamic PRM site. Build Your Own Go beyond our prebuilt solutions and create something for your unique business needs with the Lightning Community Builder. EXPLORE TEMPLATES Find solutions for every industry need with expert help from our partners. Our library of industry-specific Lightning Bolts contains templates, process flows, apps, and components built to solve every unique issue. Insurance Agent Portal Patient Engagement Retail and Franchise Communications Source to pay EXPLORE MORE LIGHTNING BOLTS ON APPEXCHANGE Themes Easily brand your experience. Start with prebuilt themes and add your own branding. Or fully customize every pixel. Import content and settings from your existing CMS or use our built-in, lightweight CMS. BROWSE THEMES Features Seamlessly connect your experience with your customer data. Business Integration Software: Infuse Communities with Data from Any System - Community Cloud Integrate data from any source. Pull in data from Salesforce, third-party, or legacy sources. Easily link it to Community Cloud functions like leads, opportunities, cases, campaigns, and custom objects. LEARN MORE ABOUT INTEGRATIONBusiness Integration Software: Infuse Communities with Data from Any System - Community Cloud Customer Community Personalization Solutions: Connect Communities for Deeper Participation - Community Cloud Build personalized experiences. Tailor experiences for each user type using CRM data to define audiences and target users with personalized content. LEARN MORE ABOUT PERSONALIZATIONCustomer Community Personalization Solutions: Connect Communities for Deeper Participation - Community Cloud Mobile Collaboration Platform: Collaborate Anywhere from Any Device - Community Cloud Design for every device. All Lightning Communities are 100% mobile optimized and fully responsive for an easy-to-use interface wherever you go. LEARN MORE ABOUT MOBILEMobile Collaboration Platform: Collaborate Anywhere from Any Device - Community Cloud Customer Engagement Solution: Enable Community Members - Community Cloud Increase onsite engagement. Recognize your most active members with custom profile badges. Enable members to endorse each other for specific skills and expertise. LEARN MORE ABOUT ENGAGEMENTCustomer Engagement Solution: Enable Community Members - Community Cloud Community Management Optimization: Community Dashboards and Metrics Track and optimize your site. Measure, analyze, and optimize your experience with customizable Lightning dashboards in the Community Workspace. LEARN MORE ABOUT ANALYTICSCommunity Management Optimization: Community Dashboards and Metrics Customer Collaboration Forum: Bring Together Discussions, Files, Groups, and Knowledge all into One Platform - Community Cloud Keep answers organized and accessible. Access all information with autogenerated topic pages. Collect discussions, files, groups, and experts into a single page. LEARN MORE ABOUT TOPICSCustomer Collaboration Forum: Bring Together Discussions, Files, Groups, and Knowledge all into One Platform - Community Cloud Join other businesses bringing their brands to life with Community Cloud. Training and Support Set up, launch,...